NRESC has developed a comprehensive, yet flexible, set of Standards & Guidelines that can be custom designed according to the client’s objectives and service levels.

Not only are on-site personnel given the tools to provide consistent service delivery, but the risk can also be minimized by addressing current code, environmental, and other compliance issues.

NRESC’s generic set of Standards & Guidelines addresses over 150 specific management activities performed in the critical functions of:

• Customer Care
• Marketing and Leasing
• Maintenance and Engineering
• Sustainability
• Operations and Administration
• Financial Management
• Project Management
• Human Resources

Each standard and guideline is generally a one-page document that contains the elements of:

• Objective
• Applicability
• Responsibility
• Required or Essential Elements
• Process Measurements
• Reports
• Verification
• Resource Library Links

Using its generic standards and guidelines, NRESC works with a client’s subject matter experts (SMEs) to customize the standards and guidelines to meet their unique management practices.