National Real Estate Standards Corporation

The leading and most experienced consulting firm specializing in property management operational audits.

Our mission is to provide the assessments, management tools, and processes necessary for commercial property owners and managers to enhance their properties’ financial performance and the effectiveness of their operations.

With thirty years of experience, NRES has conducted over 900 Quality Management Assessments, covering more than 350 million square feet across 40 U.S. cities and two countries.

Our Mantra

NRES’s standards and practices are grounded in property management industry publications, educational and certification programs, building systems educational courses, and decades of experience.

Total Quality Management techniques are used to gather property data, including inspections, management practices surveys, detailed tenant questions, statistical sampling, and property team interviews.

“What gets measured, gets managed.”

Extensive Experience

· Over 30 years of commercial property management consulting for nationally recognized real estate investment managers, owners, and managers
· 900 on-site property inspections and operational audits
· Property types include: office, multi-family, retail, industrial, senior living, student housing, and self storage
· 350 Million square feet evaluated
· 40 US cities and two countries
· 2500 tenant in-person interviews conducted
· 1000 leases audited
· Each on-site evaluator has over 30 years of property management experience

Actionable Solutions

Reports
Quality Management Assessment (QMA) Reports provide an achievement level rating for property management functions, the number and type of significant suggested practices identified by function, and the potential financial impact.

The report also includes a narrative listing commendable and suggested improvement practices in the activities evaluated, a property inspection with photographs, a Tenant Survey analysis (includes interviewed tenants’ comments), and exhibits referenced in the report.

Action Plans
Action plans are provided to the client for use with the property management team. This can be used as a tool to develop action steps to address any suggested improvement practices noted in the QMA. These action plans can be modified by the client and monitored on a defined frequency.

Case Studies
Leveraging the QMA results, NRES can work with the client and property management team to develop and implement a process improvement case study. The case study will document the current situation, problem analysis, action steps, and financial or operational results.

"If you can't describe what you are doing as a process, you don't know what you're doing."

National Real Estate Standards (NRES) is the leading commercial real estate management consulting firm dedicated to improving the management and financial performance of commercial and corporate properties. Over the past 25 years NRES has conducted Quality Management Assessments (operational audits) for nationally recognized property owners and managers.